Acceptance of Terms
By using the Oven Love IOW services, you agree to comply with and be bound by the following terms and conditions. These terms govern the use of our website and our provision of oven cleaning services within the Isle of Wight. If you do not agree to these terms, you must not use this website or any services provided by Oven Love IOW. We reserve the right to modify these terms at our discretion and without prior notice. Your continued usage after any changes indicates your acceptance of the revised terms. It is your responsibility to review the terms periodically for changes.
Service Description
Oven Love IOW offers specialized oven cleaning services to both residential and commercial customers in the Isle of Wight. We utilize eco-friendly cleaning products to ensure safety and care during the cleaning process. Our services aim to maintain and enhance the longevity and efficiency of kitchen appliances while achieving optimal hygiene standards. We undertake no responsibility if specific desired results are not achieved due to pre-existing conditions of the appliances. Efforts to maintain meticulousness are prioritized, ensuring zero damage to the client's property during cleaning operations.
Customer Responsibilities
Customers must provide clear and safe access to the premises and appliances to be cleaned. It is the customer's duty to ensure that all valuable and fragile items are removed from the vicinity to prevent accidental damage. Customers must notify Oven Love IOW of any pre-existing damage or hazard associated with the appliances or the areas surrounding them. Failure to provide accurate information or access may lead to rescheduling of services and additional fees. Clients agree to adhere to any pre-service instructions provided by Oven Love IOW for the safety and efficiency of the cleaning process.
Payment and Fees
All fees for services are outlined at the time of booking and must be paid in full upon completion of the cleaning service. We accept various modes of payment which will be communicated during service confirmation. Any additional charges incurred due to changes in service scope or customer negligence will be promptly communicated and charged as per agreed terms. Late payments may incur added fees, and continuation of service may be hindered until dues are cleared. For any discrepancies or disputes, customers are advised to contact us through [email protected] for resolution.
Limitation of Liability
Oven Love IOW shall not be liable for any indirect, incidental, or consequential damages arising from or in connection with the use of our services. We are not responsible for any delays or interruptions in service acting beyond our reasonable control, including but not limited to natural disasters, accidents, or force majeure events. Our liability is capped at the total amount paid by the customer for the specific service in dispute. By agreeing to these terms, customers acknowledge acceptance of these liability limitations.
Privacy and Data Protection
Oven Love IOW respects customer privacy and adheres to data protection laws applicable in the United Kingdom. Personal information collected is solely used for service provision and improvement purposes. We do not share personal information with third parties without explicit consent unless required by law. Customers have the right to access and request correction or removal of their personal information in our possession by contacting [email protected].